UK banking complaints hit 10-year high amid surge in third-party claims
Banks and other financial firms have sounded the alarm on CMCs in recent years.Official UK banking complaints have hit their...
archiveFinancial Ombudsman
Vanquis Bank fights legal battle against claims management firm in attempt to stem losses
Vanquis Bank was among the most complained about firms to the UK's financial ombudsman in the second half of last...
FOS expects to receive 210,000 complaints in 2024/25 – Mortgage Strategy
The Financial Ombudsman Service (FOS) has revised the number of complaints it expects to see during 2024/25 from 181,300 to...
