‘Phoenix Life has been keeping my £86,000 pension for a year against my wishes’
Has a company treated you unfairly? Our Consumer Champion is available to help. For how to contact her click here.Dear Katie,I have been trying to move my pension with Phoenix Life over to a Fidelity Sipp for over a year after having been given a transfer value of £86,000. However, the pension has still not yet been moved.Most of the correspondence I have had with Phoenix Life has been ignored, or responded to via an automated email response.Fidelity has contacted it several times to request that the funds be transferred,...