Banking

Wells Fargo agrees to repay 16M customers through $3.7B settlement


Wells Fargo sign

WASHINGTON — Consumer banking giant Wells Fargo agreed to pay $3.7 billion to settle a laundry list of charges that it harmed consumers by charging illegal fees and interest on auto loans and mortgages, as well as incorrectly applied overdraft fees against savings and checking accounts.

The Consumer Financial Protection Bureau on Tuesday ordered Wells to repay $2 billion to consumers and enacted a $1.7 billion penalty against the bank. It’s the largest fine to date against any bank by the CFPB and the largest fine against Wells, which has spent years trying to rehabilitate itself after a series of scandals tied to its sales practices.

The bureau says the bad behavior by the bank impacted more than 16 million customers. In addition to improperly charging its auto loan customers with fees and interest, in some cases the bank wrongfully repossessed borrowers’ vehicles. The bank also improperly denied thousands of mortgage loan modifications to homeowners.



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