Nearly a year after it was first announced that people working and living in Helston would benefit from a Community Banking Hub, a temporary base for the hub has now been revealed.
The Community Banking Hub in Helston will be temporarily based in the old Barclays building on Coinagehall Street until May when it will move to a permanent base.
A spokesperson from Cash Access UK: “While we will hopefully have some positive news about the permanent hub in the coming weeks, we can confirm that we will be opening a temporary hub in the old Barclay’s branch later this month.
“We have many temporary sites open across the country, which means that while we can focus on opening the permanent hub, customers in the meantime can access everyday services without needing to travel.
“We will issue an announcement soon with full details.”
Plans for a Community Banking Hub were first revealed in 2023 following the closure of the last branch in Helston, Lloyds.
Last month, the Packet reported that the hub had begun recruiting staff in time for it to open.
At the time, Mike Grimmer hub operator shared a Facebook post asking for people who are interested in joining the team to apply. He said: “While preparations are underway, I am seeking to connect with people who share our commitment to exceptional customer service.
“We are currently seeking enthusiastic people to join our team.”
The post also listed the following requirements for those interested in applying for a position at the hub. These include:
In the post, Mike also lists the following requirements for people who may be interested in applying for a position at the hub. These include:
- Provide friendly and efficient assistance to customers with their everyday banking needs.
- Ensure accurate cash handling and adherence to all financial regulations.
- Warmly welcome customers and answer their initial inquiries.
- Direct customers to appropriate resources and staff members
Qualifications:
(Essential)
Excellent customer service skills with a focus on building rapport and establishing customer relationships.
Proven ability to handle cash accurately and securely.
(Desirable)
Experience in a financial services or retail environment, ideally the Post Office.
