In attendance at Money20/20 USA, held in Las Vegas from October 22-25, FinTech Magazine speaks to Jason Gandy, SVP of FSI Consulting at NTT Data, on ways the IT services and consultancy company is supporting financial institutions (FIs) and banks with their digital transformation journeys.
For our full interview with Gandy, you can click on the video link above.
NTT Data: Enabling digital transformation
For Gandy, the key to driving digital transformation at any FI or bank is first to understand the business solution they’re trying to solve, and innovations they’re trying to drive.
He continues: “We need to think about it from a banking perspective and ask ourselves what the best technology is to help them achieve their goals. Then it’s about how we bring our capabilities, experience and assets to help accelerate that.
“Achieving digital transformation is definitely a barrier that we have seen.
“Banks are balancing what they need to invest in to modernise their infrastructure, as well as how best to get rid of some of that legacy debt that might be core modernisation, the journey to the cloud or other capabilities that help them bring products to market faster.
“Banks are having to deliver on promises that customers are expecting, more so than ever before.
“So our clients in this industry are going through a lot of changes, and they’re continuing to look at how they future-proof their business, how they take cost out, how they improve the customer experience and how they deal with risk and compliance.
“Our goal is to continue to be an integral part of that journey with them, continuing to bring the assets and the experience that we have so that we can go along on this ride with them.”
Want to see more from Money20/20 USA? Stay tuned to FinTech Magazine as we roll out more content from the event over the coming days.