“We continuously evaluate our branch network in light of changing customer needs,” said Wells Fargo as the impact of online banking on local financial institutions continues to take effect. This change, something that is being felt across other developed countries, is seeing bank branches close throughout the United States, and in recent days further announcements have been made by several financial institutions.
Why are banks closing in the US?
The reason for more and more bank doors to be closed is simple enough. As foot traffic has reduced over the years so too has the need to invest in staff and brick-and-mortar locations to service the public’s financial needs, instead switching that investment into digital support.
“Like many industries, our customers’ preferences have changed, with more customers choosing to bank with us online,” Santander said in a statement to customers. “Therefore, we are reimagining the customer and employee experience by simplifying our processes, refining our branch footprint, and increasing our investment in digital capabilities to align with the evolving needs of our customers.”
Find out more on the reasons behind bank closures.
Bank branches that are closing in the US from September (by bank):
Wells Fargo
Bank of America
City National Bank
Chase
First Citizens Bank
Santander
As new bank closures are announced we will bring you more news.